Landmark Roofing & Siding FAQs
Top 20 Questions to Ask Your Roofing Contractor
(Answered by Landmark Roofing & Siding)
Choosing a roofing or siding contractor is a big decision — one that affects your home’s value, safety, and long-term protection. To help you make an informed choice, our team at Landmark Roofing & Siding has gathered the top 20 questions every homeowner should ask before hiring a roofing contractor, along with our own transparent answers.
From licensing and warranties to materials and communication, we believe in educating homeowners first — because the more you know, the more confident you’ll feel choosing the right team.
1. Are you licensed, bonded, and insured?
Yes. Landmark Roofing & Siding is fully licensed in Washington State under license number LANDMRS880BS. You can verify our license directly on the Department of Labor & Industries website here: Washington State License & Bond Verification.
As required by Washington State law, all licensed contractors must carry a contractor’s bond. Ours is set at $30,000—this is a state-mandated amount and not determined by the business. The bond protects customers in the event of contractor default or failure to meet obligations.
In addition to the bond, we carry $1 million in general liability insurance per instance, which protects homeowners from accidental property damage. We also provide full workers’ compensation coverage for every employee on the jobsite.
For clients who want detailed proof of coverage, certificates and additional documentation can be provided upon request at info@landmarkroof.com.
2. What warranties do you offer?
At Landmark Roofing & Siding, we believe a roof is only as strong as the warranties that protect it. That’s why we provide multiple layers of coverage:
Landmark Craftsmanship Warranty – Every project comes with our Lifetime Craftsmanship Warranty for the original homeowner. If you sell your home, this warranty can be transferred once to the next owner, where it will remain in effect for the balance of a 20-year period from the original installation date. This provides added resale value and long-term peace of mind.
Manufacturer Warranties – Because we are certified by leading manufacturers, we can offer enhanced warranty protection that goes far beyond standard coverage:
- CertainTeed – As a SELECT ShingleMaster, we can provide CertainTeed’s SureStart PLUS extended warranty, covering up to 50 years of material defects and 25 years of workmanship.
- Malarkey – As a Certified Premium Contractor, we can extend Malarkey’s top-tier enhanced warranties, which include up to 25 years of workmanship coverage in addition to robust material protection.
- DaVinci Roofscapes – Our Masterpiece Contractor certification ensures your DaVinci synthetic shake or slate roof is backed by a lifetime limited materials warranty, installed to the manufacturer’s strictest standards.
- Nu-Ray Metals – With Nu-Ray’s premium standing seam and metal roofing systems, you’ll receive up to 40 years of finish warranty against chalking, fading, and film integrity.
- Duro-Last – One of the industry’s only comprehensive single-source warranties, covering both material and labor. As certified installers, we can provide 15–20 year No Dollar Limit (NDL) warranties on low-slope and flat roofing systems.
- James Hardie – For siding projects, we provide the 30-year transferable product warranty plus a 15-year ColorPlus® finish warranty.
Double Coverage Advantage – With our craftsmanship warranty plus enhanced manufacturer warranties, you get protection on both labor and materials. This layered coverage gives homeowners unmatched peace of mind—and it’s only available through certified contractors like Landmark.
3. Will you provide a free estimate?
Yes. Every proposal from Landmark Roofing & Siding comes with a comprehensive FREE estimate that details exactly what is included in your project. This covers:
- The scope of work (roofing, siding, windows, or gutters).
- The materials to be used, listed by brand and product line.
- Labor details, cleanup, and disposal.
- Warranty coverage (both Landmark’s and the manufacturer’s).
- Transparent pricing with no hidden charges.
We primarily work with our trusted brands (details in #9), but if you’re looking for something different, we can often source other materials and brands upon request.
Over the years we’ve installed nearly every major roofing and siding product available in the market, giving us the experience to guide you toward the best solution for your home.
Our goal is to ensure you know exactly what to expect before we begin—no surprises, no vague verbal promises, just a clear roadmap from start to finish.
4. Do you use subcontractors?
No. At Landmark Roofing & Siding, every crew member is an in-house employee who has been thoroughly vetted, trained, and certified. This gives you peace of mind knowing that the same team representing our company is the team working on your home—not a subcontractor you’ve never met.
We take full responsibility for every project and stand behind our workmanship. In addition, we pay for all job materials upfront and do not owe our vendors. This financial transparency means your project is never delayed due to unpaid bills or credit holds—something that can be a red flag with less stable contractors.
By keeping all work in-house and maintaining strong vendor relationships, we ensure quality, accountability, and trust at every stage of your project.
5. What roofing materials do you recommend and why?
We recommend roofing materials based on your home’s design, budget, and long-term goals. Here are some of the trusted products we install regularly:
- CertainTeed Asphalt Shingles – Durable, attractive, and backed by industry-leading warranties. Excellent for homeowners looking for reliability at a wide range of price points.
- Malarkey Shingles – Known for their eco-friendly formulations, advanced polymers, and impact resistance. A great option for homeowners concerned with sustainability and durability.
- DaVinci Roofscapes – Premium synthetic slate and shake roofing that delivers timeless beauty with modern performance. Perfect for homeowners who want the look of natural materials without the maintenance.
- Nu-Ray Metals – Locally manufactured standing seam metal roofing with up to a 40-year finish warranty. Metal roofing is ideal for eco-conscious homeowners and those seeking longevity.
- Duro-Last – One of the top choices for low-slope or flat roofing applications, offering comprehensive No Dollar Limit warranties that cover both material and labor.
While these are the brands we recommend most often, Landmark Roofing & Siding has experience working with virtually every major brand in the industry. If you have a specific product in mind, we can source it and ensure it’s installed to manufacturer specifications.
Our goal is to provide the right balance of performance, aesthetics, and value—so your roof not only protects your home but also enhances its curb appeal.
6. How long will my roof replacement or siding project take?
The timeline depends on the size and scope of your project. A “standard” single-family roof replacement typically takes 2–5 days, while larger or more complex roofing projects may take several weeks. Siding replacements can range from one to several weeks, depending on square footage, number of stories, and design details.
If you’re choosing a custom-ordered product—such as a Nu-Ray or other metal roof system—please note that these require custom fabrication and ordering, which can take 2–6 weeks before installation begins. Similarly, our designer roofing products from DaVinci Roofscapes are special-order materials and generally have a lead time of 4–6 weeks, depending on availability.
Once your contract is signed, we typically schedule projects 2–6 weeks out, depending on the season and workload. You’ll receive a clear schedule before work begins, and we’ll keep you updated if weather or material timelines require adjustments. Our goal is always to minimize disruption while ensuring the highest quality installation.
7. How do you protect my property during installation?
Protecting your home and property is a top priority at Landmark Roofing & Siding. We take multiple precautions to ensure your landscaping, driveway, and outdoor spaces are safeguarded throughout the project:
- Protective Coverings – We use tarps, plywood, and plastic sheeting to shield plants, decks, siding, and windows from debris.
- Driveway & Lawn Protection – We place protective barriers under dumpsters and material loads to prevent scratches or ruts.
- Magnetic Sweepers – After every workday, our crews sweep the property with industrial magnets to capture stray nails or metal.
- Daily Cleanup – We tidy up the jobsite each day, not just at the end of the project, so your home stays as clean and safe as possible.
In addition, we recommend that homeowners take a few simple steps before installation begins:
- Move or cover outdoor furniture, grills, and décor to prevent accidental damage.
- Keep pets and children clear of the work area for safety.
- Secure fragile wall-mounted items inside the home, such as mirrors or picture frames, since construction activity may cause minor vibrations.
By working together, we can make sure your home and belongings are fully protected—and when the project is complete, your property will look just as it did before, or better.
8. How will you handle unexpected damage once the roof is removed?
It’s common to uncover hidden issues once the old roofing or siding is removed—such as rotten decking, water intrusion, or insufficient ventilation. If we discover any of these conditions, we:
- Document the issue with photos so you can see exactly what we’ve found.
- Discuss solutions with you before moving forward, so you’re never surprised by unexpected charges.
While rare, small incidental damages can sometimes occur during the demolition process—for example, to fascia boards, trim pieces, or landscaping near the work area. If that happens, Landmark covers the cost to repair or replace these items. We ensure that when we leave, your home is in better condition than before the project began.
Our philosophy is simple: we treat your home as if it were our own, and we stand behind our work from start to finish.
9. What brands and products do you install?
At Landmark Roofing & Siding, we believe your home deserves the very best—which is why we partner with industry-leading manufacturers that stand behind their products with top-tier warranties. Our core product lines include:
- CertainTeed Roofing – Wide range of asphalt shingles, from architectural to premium designer lines, all backed by extended SureStart PLUS warranties. A trusted choice for homeowners who want performance and beauty at an excellent value.
- Malarkey Roofing Products – Eco-conscious shingles engineered with advanced polymers for impact resistance, smog-reducing granules, and long-term durability. Perfect for homeowners who want sustainable, high-performing materials.
- DaVinci Roofscapes – Premium composite shake and slate roofs that deliver the timeless look of natural materials with none of the upkeep. Backed by a lifetime limited warranty and installed by our certified Masterpiece Contractor team.
- Nu-Ray Metals – Locally manufactured standing seam metal roofing with a 40-year finish warranty. A great option for homeowners seeking eco-conscious, long-lasting protection.
- Duro-Last Roofing – Known as the “World’s Best Roof®” for flat and low-slope applications. Their single-ply PVC systems come with comprehensive No Dollar Limit (NDL) warranties covering both materials and labor.
- James Hardie Siding – The #1 fiber cement siding in America, offering a 30-year product warranty and a 15-year ColorPlus® finish warranty. Durable, low-maintenance, and beautiful in the Pacific Northwest climate.
- CrystaLite Skylights – Locally manufactured skylights designed for superior daylighting, energy efficiency, and weather resistance in the Pacific Northwest.
- Milgard, Andersen, VPI, and Marvin Windows & Doors – Trusted window and door manufacturers offering a range of styles, materials, and performance levels for both residential and commercial applications.
While these are our most frequently recommended brands, Landmark has worked with virtually every major brand in the industry. If you have a specific manufacturer in mind—whether it’s GAF, Owens Corning, or another—we can typically source and install that product to exact specifications.
Choosing a brand we are certified with allows us to offer enhanced manufacturer warranties not available through non-certified contractors. This means Landmark customers enjoy not only the best materials, but also extended warranty coverage for added peace of mind.
10. Can you provide references or examples of your past work?
Yes. At Landmark Roofing & Siding, we are proud of the reputation we’ve built over the past two decades and are always happy to provide customer references upon request. Speaking directly with past clients gives you an authentic perspective on the quality of our work and our commitment to customer care.
In addition, you don’t have to take our word for it—you can also read our online reviews across platforms such as Google, Yelp, Facebook, Angi and others. These reviews reflect real customer experiences and speak to the consistency of our workmanship, communication, and professionalism.
We also showcase many of our completed projects on our website. Our Project Gallery highlights before-and-after transformations of roofing, siding, window, and gutter projects throughout the Puget Sound region. We invite you to browse these examples to see the variety of styles, materials, and finishes we’ve delivered.
For those who prefer a closer look, we can even point you to local projects you can see Landmark craftsmanship firsthand.
11. Do you offer financing?
Yes. At Landmark Roofing & Siding, we make it easy to invest in your home with flexible financing options designed to fit your budget.
Our most popular programs include:
- 0% APR Promotional Plans – Take advantage of interest-free financing during the promotional period for maximum savings.
- Extended Terms Up to 240 Months – Spread payments out over as long as 20 years, making large projects more manageable.
- No Down Payment Options – Get started without the stress of a large upfront cost.
- Fast, Secure Approvals – Quick and simple application process, with no hidden fees.
All financing is processed directly through Landmark Roofing & Siding in partnership with trusted lenders like Wells Fargo and Salal Credit Union. Since applications are submitted through our company, customers simply reach out to us to start the process—there’s no need to apply separately through a bank website.
To see all current deals and learn more, visit our Financing Page.
12. What certifications do you hold?
Certifications matter because they prove a contractor has met strict manufacturer standards for training, installation quality, and customer service. At Landmark Roofing & Siding, we hold some of the most respected certifications in the industry, which allow us to offer extended warranties and give our customers confidence that their project will be done right the first time.
Our certifications include:
- CertainTeed SELECT ShingleMaster™ – The highest level of certification from CertainTeed, held by only a small percentage of roofing contractors nationwide. It requires rigorous training, ongoing quality checks, and proof of ethical business practices. As a SELECT ShingleMaster, Landmark can offer CertainTeed’s SureStart PLUS extended warranties, covering up to 50 years of material defects and 25 years of workmanship—coverage not available through non-certified contractors.
- Malarkey Certified Premium Contractor – Recognizes our expertise in installing Malarkey’s advanced roofing systems and allows us to extend top-tier warranties, including up to 25 years of workmanship coverage. Malarkey shingles are known for their eco-friendly, polymer-enhanced technology and smog-reducing granules.
- DaVinci Roofscapes Masterpiece Contractor – Reserved for contractors who demonstrate exceptional skill in installing DaVinci’s premium synthetic slate and shake products. As a Masterpiece Contractor, we can offer DaVinci’s lifetime limited materials warranty and ensure every installation meets the highest standards.
- Duro-Last Authorized Contractor – Known for their single-ply PVC roofing systems, Duro-Last offers comprehensive No Dollar Limit (NDL) warranties covering both labor and materials. Our certification ensures we meet their strict installation requirements and can extend their 15–20 year NDL warranties on low-slope and flat roofing systems.
- James Hardie Preferred Contractor – Given only to contractors who meet James Hardie’s high standards for installation, training, and customer satisfaction. This allows us to provide the full 30-year transferable product warranty and 15-year ColorPlus® finish warranty on Hardie siding projects.
By working with a certified contractor like Landmark Roofing & Siding, homeowners not only get access to premium products but also enjoy warranty protection and peace of mind that uncertified installers cannot offer. Explore all of our certifications and industry memberships here.
13. How do you ensure proper attic ventilation?
Proper attic ventilation is one of the most overlooked—but most critical—components of a roofing system. Without it, heat and moisture can build up in the attic, leading to:
- Mold and mildew growth, which can compromise indoor air quality and damage framing.
- Premature shingle aging, where excessive heat causes shingles to crack, curl, or lose granules far earlier than expected.
- Ice dams in winter, as warm attic air melts roof snow that then refreezes at the eaves, causing leaks and damage.
- Higher energy bills, as poor airflow makes it harder to regulate home temperature.
At Landmark Roofing & Siding, we carefully evaluate your attic’s ventilation needs as part of every roofing project. We follow building codes and manufacturer guidelines to balance intake (soffit vents) and exhaust (ridge vents, box vents, or fans) so air flows evenly through the attic. This balanced system is essential to keeping your roof and home healthy.
Because we’re certified by leading manufacturers, we know exactly how to integrate ventilation into their systems. This ensures your warranties remain valid and your roof performs at its best for decades to come.
14. How do you handle permits and inspections?
Roofing, siding, and exterior projects in Washington State often require permits and city or county inspections to ensure the work complies with local building codes. At Landmark Roofing & Siding, we take care of this entire process for you.
Here’s what that looks like:
- Permit Applications – We file all necessary paperwork and pull permits directly with your city or county. You don’t need to worry about navigating red tape.
- Code Compliance – Our crews are trained to follow local codes and manufacturer guidelines, ensuring your project passes inspection the first time.
- Scheduling Inspections – We coordinate with local inspectors at the appropriate stages of the project. You won’t have to make any calls—we handle everything.
- Final Approval – Once the project is complete, you’ll have documentation that your home improvements meet all state and local requirements, giving you peace of mind and protecting your property’s value.
By handling permits and inspections in-house, Landmark eliminates stress and ensures your project is done right—legally, safely, and to the highest standard.
15. What steps do you take for safety?
Safety is non-negotiable at Landmark Roofing & Siding. Roofing and exterior work involves ladders, power tools, and heights—so we take every precaution to keep both our crews and your family safe.
- OSHA Compliance – All crews follow Occupational Safety and Health Administration (OSHA) guidelines for fall protection, ladder use, and jobsite safety.
- Fall Protection Systems – Every crew member is equipped with harnesses, lifelines, and tie-off points.
- Training & Certification – Our employees receive regular training on safe installation practices, equipment handling, and emergency protocols.
- Secured Jobsites – We keep tools, equipment, and debris contained so homeowners, children, and pets can avoid hazards.
- Weather Protocols – We monitor conditions and pause work during unsafe weather (high winds, lightning, heavy rain) to protect everyone.
Our crews treat every jobsite with respect, and safety always comes before speed.
16. What payment structure do you require?
We believe in transparency and fairness when it comes to payments. At Landmark Roofing & Siding:
- Standard Structure – We typically require a 40% down payment when the contract is signed to secure your project on our schedule. The remaining balance is due upon project completion, after you’ve had a chance to walk the job with us. Learn more about our payment options for roofing & siding projects.
- No Vendor Debt – Unlike some contractors, we pay for all job materials upfront. This ensures your project isn’t delayed by vendor credit issues.
- Financing Options – For homeowners who prefer monthly payments, we offer 0% promotional plans and extended terms up to 240 months through Wells Fargo and Salal Credit Union. Learn more about financing your exterior projects with Landmark Roofing & Siding.
This approach keeps payments simple, protects you from surprise charges, and ensures your project moves forward on time.
17. Do you offer emergency roofing and siding services?
Yes. If you experience storm damage, a sudden leak, or another urgent roofing or siding issue, Landmark Roofing & Siding provides emergency service calls—including professional tarping.
- Emergency Tarping – If you call before 12:00 PM, our crews will arrive the same day to tarp and secure your roof. Calls received after 12:00 PM will be scheduled for the next day. This ensures your home is protected from further water damage as quickly as possible.
- Applied Toward Repairs – The cost of emergency tarping will be credited toward your total repair or replacement bill, so you’re not paying twice for temporary protection.
- Repair-to-Replacement Credit – If you decide to move forward with a full replacement within one year of completing your repair, we’ll apply the cost of that repair toward your replacement project as well.
- Damage Assessment – We document all visible damage with photos and can assist in providing information for your insurance claim.
- Permanent Repairs – Once the emergency is stabilized, we’ll create a detailed plan to repair or replace the damaged areas fully and permanently.
Whether it’s a fallen tree, heavy wind, or sudden leaks during a storm, our team is prepared to respond quickly, professionally, and with solutions that put your home back in top shape.
18. How will you communicate with me during the project?
Clear communication is one of Landmark’s hallmarks. From the first estimate to the final walkthrough, you’ll always know what’s happening with your project.
- Dedicated Point of Contact – Every homeowner is assigned a project manager or estimator who is available by phone, text, or email.
- Progress Updates – We provide progress reports, so you know what’s been completed and what’s next.
- Photos & Documentation – If hidden issues arise, we share pictures right away and review your options before moving forward.
- Office Support – Our office team is always available to answer questions, schedule updates, and provide paperwork promptly.
- Automated Reminders – Our system also sends helpful reminders for upcoming appointments, material deliveries, and project start dates. This ensures you never miss an important step and can plan your schedule with confidence.
This level of communication ensures you’re never left wondering about timelines, costs, or next steps.
19. What happens to the warranty if I sell my home?
If you sell your home, our Lifetime Craftsmanship Warranty can be transferred once to the new homeowner. For the original owner, the coverage is lifetime. However, once transferred, the warranty is valid for the remaining balance of a 20-year period from the original installation date.
In addition, many manufacturer warranties are also transferable—such as CertainTeed, Malarkey, DaVinci, Nu-Ray, and Duro-Last. Each manufacturer sets its own rules for transferability, so we recommend reviewing their official warranty websites for details.
This layered protection adds real value at resale. Buyers know the roof is covered not only by Landmark’s craftsmanship guarantee but also by extended manufacturer warranties (up to 50 years with CertainTeed, lifetime with DaVinci, and 15–20 years NDL with Duro-Last).
To learn more, visit our Warranty Page.
20. Why should I choose Landmark Roofing & Siding over another contractor?
We know you have options when hiring a contractor—but Landmark Roofing & Siding sets itself apart in several key ways:
- Local Expertise – Serving Redmond and the greater Puget Sound region for over 20 years, we know how to build exteriors that last in the Northwest climate.
- Certified Installers – Our certifications with CertainTeed, Malarkey, DaVinci, Duro-Last, and James Hardie allow us to offer warranties that most contractors simply can’t.
- In-House Crews – Unlike many companies, we don’t subcontract our labor. Our vetted employees are trained to uphold Landmark’s standards on every project.
- Financial Stability – We pay for materials upfront and maintain excellent relationships with vendors. Your project is never at risk due to unpaid bills or credit holds.
- Unmatched Warranties – Our Lifetime Craftsmanship Warranty (transferable up to 20 years) combined with extended manufacturer warranties provides the strongest coverage in the industry.
- Reputation for Trust – With countless 5-star reviews across Google, Yelp, and Facebook, plus a proven gallery of work, our track record speaks for itself.
When you hire Landmark, you’re not just getting a new roof or siding—you’re investing in a company that stands behind its work long after the project is done.
Still have questions?
Call (855) 908-7663 to speak with our team today or click link below to fill out a web form.